Key Success Factors in E-Commerce

Thursday, October 20, 2011

In many cases, an e-commerce companies can survive not only rely on strength alone product, but with the management team of reliable, timely delivery, good service, good business organizational structure, network infrastructure and security, web site design good, several factors which include:

Provide competitive pricing
Provide purchasing services responsive, fast, and friendly.
Provides information on goods and services that are comprehensive and clear.
Provides many bonuses such as coupons, special offers, and discounts.
Giving special attention such as the proposed purchase.
Providing a sense of community for discussion, input from customers, and others.
Facilitate trade activities

The issue of e-commerce

Fraud by identity theft and lying to customers.
Law is less developed in the field of e-commerce.

business applications

Some common applications related to e-commerce are:

E-mail and Messaging
Content Management Systems
Documents, spreadsheets, database
Accounting and financial systems
Shipping and ordering information
Reporting information from the client and the enterprise
Domestic and international payment systems
Newsgroups
On-line Shopping
conferencing
Online Banking / Internet Banking
Digital Product / Non-Digital
Sources :http://id.wikipedia.org/wiki/Perdagangan_elektronik#Masalah_e-commerce